We offer free shipping to nearly the entire US, but some remote areas are not yet available. If you have doubts about whether your delivery address is valid, please feel free to contact us: service@erommy.com
You may return most new, unopened items within 60 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you paid and decided that you don’t want the item, or you purchased the item in error, the return shipping fee would not be covered in refund and there will be 20% restocking fees.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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ASSEMBLY
SPECIFICATIONS
Upgrade your backyard with this premium mirador outdoor pergola, designed for all-season comfort. Featuring a double-layer galvanized steel roof, it provides excellent UV protection, heat insulation, and ventilation. The rust-resistant aluminum frame ensures long-lasting durability, while the wide aluminum columns and reinforced anchors add extra stability.
This 12' × 24' solarium sunroom is more than just a gazebo—it's a versatile space for relaxation, dining, and entertainment. Whether you want a cozy cafe, a private studio, or a garden retreat, this outdoor pergola adapts to your needs.
Enjoy hassle-free maintenance with the perfect drainage system, which includes built-in water gutters and drainage holes to prevent water buildup during heavy rain. The all-side openable sliding doors allow for flexible usage, enhanced security, and protection from wind and rain.
Built to withstand sun, rain, and snow, this aluminum sunroom is the perfect patio sunroom for any outdoor space. Create your personal oasis today!
Sturdy and Heavy Hardtop Sunroom:Crafted with a double-layer galvanized steel roof, this outdoor sunroom provides exceptional UV protection and weather resistance. The rust-resistant aluminum frame ensures durability and stability in all seasons.
Removable Mesh Screen: This solarium sunroom features removable mesh screens, allowing for optimal airflow while keeping bugs out. Easily adjust them based on your needs—fully open to enjoy fresh air, closed to keep the room warm and cozy, and protected from the elements
Multipurpose Hardtop Gazebo with Top Hook Design: Transform this all-season hardtop gazebo into your relaxation zone, backyard office, or garden sanctuary – all while keeping your space securely protected. The innovative top-mounted hooks let you effortlessly hang patio lights, cooling fans, or holiday decor, creating instant comfort and customizable ambiance for summer BBQs or cozy autumn evenings.
Advanced Drainage & Weather Resistant Structures: The hardtop gazebo is engineered to defy heavy rain, snow, and winds. Features reinforced aluminum frame, built-in gutter system for rapid drainage, and year-round durability. Provides a stable, dry shelter for gardens, patios, or decks in any season.
Secure Locking Doors & 4-Sided Access: This outdoor gazebo features lockable doors on all four sides, creating a secure retreat for family privacy. Enjoy effortless entry from any angle, while the open design enhances airflow—perfect for summer gatherings or peaceful solo moments in your backyard.
Easy Assembly with Step-by-Step Guidance: This hardtop sunroom is packaged in eleven separate boxes, which may arrive at different times. To make installation effortless, we provide a detailed instruction manual and a step-by-step installation video, ensuring a smooth and stress-free setup. Enjoy a seamless assembly process and bring your outdoor retreat to life with ease!
Submit a return request at Contact Us to Customer Service within 60 days of receiving your order. Please include the reason for return and photographs for verification.
Once your request is approved, you will received a return address needed to be included on your return label. Please send your item(s) via local post within 10 days and send us the return tracking info.
When warehouse receives the returned package, the item(s) will be inspected to ensure it is in the original condition or has the issues stated in the return request.
Once confirmed, the refund will be credited back to the original payment method within 6-10 days (processing time depends on the payment method). That the return shipping fee will be refunded or not depends on the return reason(quality or non-quality issue).
Return & Exchange Conditions
Items returned without our authorization will not be accepted. The time frame for return/exchange must not exceed 60 days from the time when the original order is received.
The item must be unassembled, unused, unwashed, unaltered, undamaged and with the original tags attached.
The item being returned must be in the original condition. Please retain the original package for returns. otherwise we reserve the right to reasonably refuse any return.
We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
Total Delivery Time = Handling Time + Shipping Time
If your order contains multiple boxes, they will be shipped seperately.
Handling Time: 1-2 Business Days
Shipping Time: 5-6 Business Days
Shipping Costs & Tax
Free Standard Shipping on all items.
The California state sales tax rate is 7.25%. This rate is made up of a base rate of 6%, plus California adds a mandatory local rate of 1.25% that goes directly to city and county tax officials. Depending on local sales tax jurisdictions, the total tax rate can be as high as 10.25%. No sales tax on any delivery outside the State of California.
Shipping Locations
Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, Puerto Rico, and Guam. We do not deliver to FPO, APO, and PO Box addresses.
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