We offer free shipping to nearly the entire US, but some remote areas are not yet available. If you have doubts about whether your delivery address is valid, please feel free to contact us: service@erommy.com
You may return most new, unopened items within 60 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you paid and decided that you don’t want the item, or you purchased the item in error, the return shipping fee would not be covered in refund and there will be 20% restocking fees.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
DETAILS
Description
Our 14x20 hardtop gazebo with a galvanized steel double roof is sturdy and stylish, making it a year-round retreat. This 14x20 gazebo elevates outdoor life with elegance, functionality, and protection, whether you're hosting vibrant celebrations or seeking a tranquil retreat.
Weatherproof Performance This 14x20 metal gazebo's galvanized steel roof can endure heavy snow, wind, and UV radiation for year-round protection.
Sturdy Frame This 14x20 gazebo has a rustproof aluminum frame and modern design.
Privacy & Comfort Zippered curtains and netting offer privacy and comfort.
Hassle-Free Drainage Smart water gutter system prevents pooling and leaks.
Elegant Design Wood-grain finish elevates outdoor settings.
ASSEMBLY
For year-round protection, its fade- and rust-resistant steel roof blocks harsh sunlight and UV radiation. The revolutionary double-top design ventilates the room, keeping it cool in summer and decreasing wind speeds for stability. The water drainage system keeps rainwater away from the structure, reducing pooling and keeping it dry and secure during heavy rains or snow.
Its rustproof aluminum frame provides this 14x20 metal gazebo modern elegance and unmatched durability. A 4x4 triangular powder-coated aluminum frame makes it more stable than other designs. Its pre-drilled bases make installation easy on uneven ground, making it ideal for patios, backyards, and pools.
The double-layer PBV-coated material absorbs UV rays, provides privacy, and repels insects, creating a cozy atmosphere. U and J hooks on the roof allow hanging lights, fans, and decorations easy for any occasion. A full sofa set or 7-piece dining set can fit in the 14x20 hardtop gazebo, making it ideal for family gatherings, summer festivities, or a calm outdoor retreat.
Submit a return request at Contact Us to Customer Service within 60 days of receiving your order. Please include the reason for return and photographs for verification.
Once your request is approved, you will received a return address needed to be included on your return label. Please send your item(s) via local post within 10 days and send us the return tracking info.
When warehouse receives the returned package, the item(s) will be inspected to ensure it is in the original condition or has the issues stated in the return request.
Once confirmed, the refund will be credited back to the original payment method within 6-10 days (processing time depends on the payment method). That the return shipping fee will be refunded or not depends on the return reason(quality or non-quality issue).
Return & Exchange Conditions
Items returned without our authorization will not be accepted. The time frame for return/exchange must not exceed 60 days from the time when the original order is received.
The item must be unassembled, unused, unwashed, unaltered, undamaged and with the original tags attached.
The item being returned must be in the original condition. Please retain the original package for returns. otherwise we reserve the right to reasonably refuse any return.
We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
Total Delivery Time = Handling Time + Shipping Time
If your order contains multiple boxes, they will be shipped seperately.
Handling Time: 1-2 Business Days
Shipping Time: 5-6 Business Days
Shipping Costs & Tax
Free Standard Shipping on all items.
The California state sales tax rate is 7.25%. This rate is made up of a base rate of 6%, plus California adds a mandatory local rate of 1.25% that goes directly to city and county tax officials. Depending on local sales tax jurisdictions, the total tax rate can be as high as 10.25%. No sales tax on any delivery outside the State of California.
Shipping Locations
Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, Puerto Rico, and Guam. We do not deliver to FPO, APO, and PO Box addresses.
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