We offer free shipping to nearly the entire US, but some remote areas are not yet available. If you have doubts about whether your delivery address is valid, please feel free to contact us: service@erommy.com
You may return most new, unopened items within 60 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you paid and decided that you don’t want the item, or you purchased the item in error, the return shipping fee would not be covered in refund and there will be 20% restocking fees.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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The masterpiece is worth waiting for. This 10x13 electric awnings for patio can provide you with elite enjoyment.
In addition to the basic blinds flip, the top of this motorized pergola can be moved to one side uniformly, so you can enjoy a complete starry sky. The two blinds can be controlled separately, and you only need to click a button. The stylish and atmospheric appearance is suitable for a variety of outdoor places such as courtyards and gardens. The pergola brackets are made of sturdy industrial-grade aluminum tubes, which are 45% thicker than most styles on the market, providing more stable performance for your outdoor life. Whether it is sunshine or light rain, whether it is meditation alone or party joy, multiple states can be opened at will.
Close to nature, coexist with elegance. Use our products to get a more comfortable lifestyle.
Good Ventilation: The four sides are fully open, without the cover of side curtains, this louvered gazebo has a better ventilation effect. Wet weather will not damage the interior furniture, ensuring a dry experience. Sunlight and fresh air are free to enter, and you can meditate and feel nature.
45% Thicker Columns: This grill pergola is made of industrial-grade aluminum, 45% thicker than the usual size on the market, with a stronger anchoring function. Precise pre-drilled holes are provided to ensure the correct force of the structure, and expansion screws are provided for reinforcement. The pergola brackets with good stability is suitable for long-term outdoor use, maintaining perfect shape and stable function.
Blinds & Customized Brightness: With efficient motorized blinds, you can effortlessly adjust the amount of light entering and customize the shade of your shed. This feature is especially useful in hot sun or light rain, providing extra protection against UV rays, and even providing 100% waterproof shelter when fully closed. The roof blades are divided into 2 equal parts, allowing each section of the backyard pergola to be controlled independently.If the wire is installed at the bottom of one of the legs, please be careful to avoid rain and ensure safety.
Easy to Maintain: The surface spraying layer has good insulation properties, which can effectively improve the safety of use by preventing aluminum materials from being used. Compared with products without plastic spraying, our pergolas for patios have a delicate texture and rich luster. They are more rust-proof and easier to clean, making it more convenient for you to use.
Built-in Drainage System: Easily weatherproof your space by manually closing the louvered roof in changing weather. The accumulated water on the top will be drained directly from the leg outlet to the ground through the smooth built-in drainage system, ensuring that the internal space is dry and extending the service life of this patio covers for shade and rain.
Upgraded Ceiling Height: This hardtop gazebo has an internal ceiling height of 90 inches, making it suitable for most people of all heights. On the basis of optimizing the frame line, it gives people a more comfortable feeling, even on cloudy days, it will not feel oppressive.
Submit a return request at Contact Us to Customer Service within 60 days of receiving your order. Please include the reason for return and photographs for verification.
Once your request is approved, you will received a return address needed to be included on your return label. Please send your item(s) via local post within 10 days and send us the return tracking info.
When warehouse receives the returned package, the item(s) will be inspected to ensure it is in the original condition or has the issues stated in the return request.
Once confirmed, the refund will be credited back to the original payment method within 6-10 days (processing time depends on the payment method). That the return shipping fee will be refunded or not depends on the return reason(quality or non-quality issue).
Return & Exchange Conditions
Items returned without our authorization will not be accepted. The time frame for return/exchange must not exceed 60 days from the time when the original order is received.
The item must be unassembled, unused, unwashed, unaltered, undamaged and with the original tags attached.
The item being returned must be in the original condition. Please retain the original package for returns. otherwise we reserve the right to reasonably refuse any return.
We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
Total Delivery Time = Handling Time + Shipping Time
If your order contains multiple boxes, they will be shipped seperately.
Handling Time: 1-2 Business Days
Shipping Time: 5-6 Business Days
Shipping Costs & Tax
Free Standard Shipping on all items.
The California state sales tax rate is 7.25%. This rate is made up of a base rate of 6%, plus California adds a mandatory local rate of 1.25% that goes directly to city and county tax officials. Depending on local sales tax jurisdictions, the total tax rate can be as high as 10.25%. No sales tax on any delivery outside the State of California.
Shipping Locations
Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, Puerto Rico, and Guam. We do not deliver to FPO, APO, and PO Box addresses.
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