We offer free shipping to nearly the entire US, but some remote areas are not yet available. If you have doubts about whether your delivery address is valid, please feel free to contact us: service@erommy.com
You may return most new, unopened items within 60 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you paid and decided that you don’t want the item, or you purchased the item in error, the return shipping fee would not be covered in refund and there will be 20% restocking fees.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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While providing a solid frame and high-quality fabric as a foundation, this outdoor pergola adopts a well-placed double-layer curved roof design, which can maximize its advantages on rainy days and protect your leisure time almost silently. Enough covered area can provide shade for your outdoor dining table and chairs, so you can enjoy gatherings with friends, or use flexible curtains and mesh to create an enclosed gazebo world to enjoy alone.
High Density Curtains & Mesh: Our backyard gazebo outdoor curtains are made of high quality high density polyester fabric that can resist wind, rain, and sunlight. The combination of curtains and mesh makes it possible to let in more light, you just need to adjust it according to your needs. The stable fixed loops on the fabric make the pavilion ventilation on all sides, providing you with unparalleled convenience and comfort.
Double Silent Roof: Our outdoor pavilions provide easy access to circulating ventilation. There is a high-quality mesh in the middle of the double-layer roof, which can block the entry of mosquitoes and fallen leaves, and also provides more stability to the structure of the two-layer roof.Compared with ordinary iron roofs, using this party tent on rainy days can minimize the noise caused by rainwater knocking, and is very suitable for placement in various outdoor scenes.
Waterproof & Sunproof: The roof extension helps drain rainwater directly from the top to the ground. The curved roof improves drainage efficiency and ensures the interior of the pavilion is clean and dry. The fabric can achieve more than 99% UV resistance, making the time you enjoy inside the patio gazebo pure.
Sturdy Steel Frame: The sturdy frame is made of durable steel, which effectively improves stability and has greater resistance to changing weather. The surface is powder coated to prevent rust and effectively extend the service life of the canopy tent.
Easy Maintenance: Since this outdoor gazebo weighs only 62 pounds, it can be easily moved by several adults at the same time, making it suitable for people who like to change their home decoration style frequently. The cloth material is less likely to leave water stains than metal, and the drying process is shorter. The cleaning work is easier than that of an iron-roofed pavilion of the same size.
Submit a return request at Contact Us to Customer Service within 60 days of receiving your order. Please include the reason for return and photographs for verification.
Once your request is approved, you will received a return address needed to be included on your return label. Please send your item(s) via local post within 10 days and send us the return tracking info.
When warehouse receives the returned package, the item(s) will be inspected to ensure it is in the original condition or has the issues stated in the return request.
Once confirmed, the refund will be credited back to the original payment method within 6-10 days (processing time depends on the payment method). That the return shipping fee will be refunded or not depends on the return reason(quality or non-quality issue).
Return & Exchange Conditions
Items returned without our authorization will not be accepted. The time frame for return/exchange must not exceed 60 days from the time when the original order is received.
The item must be unassembled, unused, unwashed, unaltered, undamaged and with the original tags attached.
The item being returned must be in the original condition. Please retain the original package for returns. otherwise we reserve the right to reasonably refuse any return.
We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
Total Delivery Time = Handling Time + Shipping Time
If your order contains multiple boxes, they will be shipped seperately.
Handling Time: 1-2 Business Days
Shipping Time: 5-6 Business Days
Shipping Costs & Tax
Free Standard Shipping on all items.
The California state sales tax rate is 7.25%. This rate is made up of a base rate of 6%, plus California adds a mandatory local rate of 1.25% that goes directly to city and county tax officials. Depending on local sales tax jurisdictions, the total tax rate can be as high as 10.25%. No sales tax on any delivery outside the State of California.
Shipping Locations
Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, Puerto Rico, and Guam. We do not deliver to FPO, APO, and PO Box addresses.
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