We offer free shipping to nearly the entire US, but some remote areas are not yet available. If you have doubts about whether your delivery address is valid, please feel free to contact us: service@erommy.com
You may return most new, unopened items within 60 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you paid and decided that you don’t want the item, or you purchased the item in error, the return shipping fee would not be covered in refund and there will be 20% restocking fees.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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This is an bounce house for kids 3-6. It is made of high-quality Oxford cloth. It is durable and very easy to clean and maintain. While children play happily, it also provides convenience for parents’ daily cleaning and maintenance. It is recommended for three school-age children to use it at the same time. The pools, slides, and trampolines provided by the zoning design can bring different happiness. When the weather is hot, it is more suitable to use the included water pipe for water gun games, role play or daily exercise can be achieved with this inflatable water slide.
Children's Safety: In order to protect children's safety during use, there is a mesh safety net around the jumping area, which can support children to lean on for a short period of time; the climbing area has corresponding strong handrail pull rings to facilitate children to complete the climb better. There is a buffer section at the bottom of the inflatable slide to prevent children from sliding out. Ground stakes are used to protect the inflatable house and the blower, which stabilizes the overall structure from tilting due to wind. It is necessary to keep the blower on during use. The slight air leakage at the interface is to avoid excessive expansion of the water slides for kids backyard, control the overall elasticity, and protect children's safety.
Fun Features: A rock climbing wall, water slide, bounce house, movable water cannon and splash pool provide a variety of water activities; keep multiple kids entertained at the same time. When the weather is hot, you can add water to the pool to create a splashing area. At other times, you can fill it with ocean balls or any soft toys, giving you and your children more creative possibilities.
Premium Heavy-duty Material: The entire body of this inflatable bounce house for kids is made from durable, strong 840D oxford cloth; reinforced stitching provides maximum strength for years of happy bouncing. Please use it on soft contact surfaces such as grass instead of cement floors. Do not drag it hard when there is water in the pool to avoid scratches by sharp objects and weaken the support of the product. (Additional repair subsidies of the same color are provided to deal with sudden damage.)
Quick, Effortless Setup: Equipped with an electric blower, inflating is fast and convenient. This water slide bounce house can be inflated to full state in one minute, so children will not waste their patience by waiting for a long time. The process of inflating with a blower is simple. For further safety protection, please ask an adult to complete installation before each use.
Eco-friendly Materials: Enjoy safe play with our bounce house with blower - low emission, toddler-friendly materials that meet federal safety CPC standards and are formaldehyde and odor free.
Submit a return request at Contact Us to Customer Service within 60 days of receiving your order. Please include the reason for return and photographs for verification.
Once your request is approved, you will received a return address needed to be included on your return label. Please send your item(s) via local post within 10 days and send us the return tracking info.
When warehouse receives the returned package, the item(s) will be inspected to ensure it is in the original condition or has the issues stated in the return request.
Once confirmed, the refund will be credited back to the original payment method within 6-10 days (processing time depends on the payment method). That the return shipping fee will be refunded or not depends on the return reason(quality or non-quality issue).
Return & Exchange Conditions
Items returned without our authorization will not be accepted. The time frame for return/exchange must not exceed 60 days from the time when the original order is received.
The item must be unassembled, unused, unwashed, unaltered, undamaged and with the original tags attached.
The item being returned must be in the original condition. Please retain the original package for returns. otherwise we reserve the right to reasonably refuse any return.
We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
Total Delivery Time = Handling Time + Shipping Time
If your order contains multiple boxes, they will be shipped seperately.
Handling Time: 1-2 Business Days
Shipping Time: 5-6 Business Days
Shipping Costs & Tax
Free Standard Shipping on all items.
The California state sales tax rate is 7.25%. This rate is made up of a base rate of 6%, plus California adds a mandatory local rate of 1.25% that goes directly to city and county tax officials. Depending on local sales tax jurisdictions, the total tax rate can be as high as 10.25%. No sales tax on any delivery outside the State of California.
Shipping Locations
Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, Puerto Rico, and Guam. We do not deliver to FPO, APO, and PO Box addresses.
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